OUR FAQs
Cards with big energy deserve answers with the same attitude. Here’s everything you need to know about getting your hands on Rich Girl Paper, minus the boring bits. If you don’t see what you’re looking for, drop us a line. We’re always happy to help.
WHAT CARD SIZES DO YOU OFFER?
We currently offer one greeting card size on our website - Standard Size (A5). For A4 or XL (A2) orders, kindly send an email to hello@richgirlpaper.com
Can I PICK UP MY ORDER?
Yes! At the moment, Lagos is the only location where we offer a pick-up option. Simply select Pick Up at checkout and collect your order from our partner store:
Cloud Factory
16B Ologun Agbaje Street
Victoria Island, Lagos
Pick-ups are available
Monday – Sunday, 2:00pm – 7:00pm
When you arrive, please quote your full name and order number with the security guard on duty. If you’re sending someone on your behalf, just make sure they have those details too. For more information regarding deliveries please click here
CAN I INCLUDE A MESSAGE IN MY CARD AND SEND IT DIRECTLY TO THE RECIPIENT?
Yes, you can! Simply type your message in the text box on the product page, then enter your recipient’s delivery details at checkout and we’ll send it straight to them.
Please note that we’re unable to guarantee specific delivery times or slots.
At Rich Girl Paper, we take security and confidentiality very seriously. Your personal messages and recipient details are treated with the highest level of privacy and respect.
What is your return policy?
Because all of our cards are printed on demand, we’re unable to accept returns for change of mind. Returns and refunds are only possible if your order arrives damaged or if the wrong card was sent on our part.
To process a refund, please email us within 24 hours of receiving your order with your order number and a clear photo of the damaged or incorrect card.
Please note: cards with typos, spelling mistakes, or errors made by the customer are not refundable or exchangeable, as all cards are printed exactly as submitted.
ARE YOUR CARDS BLANK INSIDE?
Yes, all of our cards can be printed blank inside if you’d like to handwrite your own message. You also have the option to type a message when ordering. To keep your card blank, simply delete the placeholder text before checkout.
Please note that cards are printed exactly as submitted, and we’re unable to accept returns for errors, typos, or mistaken messages, so double-check your wording before hitting order.
CAN I PERSONALISE A CARD?
Yes, absolutely! You can choose to type a message inside any of our cards, or leave them blank if you’d prefer to hand-write your own note.
We also offer a wide range of personalised templates where you can add photos, edit the text, or even upload your own designs. Just click the link below to explore:
And if you’re looking for something completely bespoke, check out our
service for custom card creations made just for you.
HOW DO I BECOME A STOCKIST?
We’re always on the lookout for the perfect partners to share our cards with the world. If you’d like to join the Rich Girl Paper family, simply click the link below and fill out our wholesale application form. We’ll be in touch!
Do you offer international shipping?
Yes! We currently offer shipping to the following countries:
- Nigeria
- United Kingdom
- United States
Shipping rates and delivery times are calculated at checkout based on your location. More delivery information can be found using the link below:
Delivery Information
DO YOU COLLABORATE WITH OTHER BRANDS OR ARTISTS?
Yes, we do! We’re always working on unique and exciting projects with brands and creatives we love. If you’re interested in collaborating with us, we’d be thrilled to hear from you. Just email us at marketing@richgirlpaper.com
WHAT IS RICH GIRL PAPER CONCIERGE?
Think of it as our VIP service for paper with a little extra. Under Rich Girl Paper Concierge we offer two high-end products/services for the extra-thoughtful gifter: Bespoke Greeting Cards and luxe gift boxes popularly known as RGP Kits. To learn more about these products, kindly click on the link below:
DO YOU OFFER BESPOKE GREETING CARDS OR GIFT BOXES?
Of course, darling! You know we love a little extra. Whether it’s a custom card or a luxe gift box, our Rich Girl Paper Concierge has you covered.
Click Here To Explore Rich Girl Paper Concierge
AM I ALLOWED TO COPY AND USE IMAGES FROM THE RICH GIRL PAPER WEBSITE?
All elements of the richgirlpaper.com website, including images, technology and designs are protected. Images may not be reproduced or products represented for customer sale, without express consent from Rich Girl Paper or associated brands.
WHERE CAN I FIND RICH GIRL PAPER CARDS?
We’re global, baby! You can find our cards in stores across Nigeria, the UK, the US, and beyond. For the full list of our amazing stockists, check out the link below:
STOCKISTS
Still Got Questions?
We’ve got answers. If you didn’t spot your answer up there, please don’t stress! Just send us your question through the form below and we’ll reply within 24 hours, Mon–Fri, 9am –6pm (Excluding public holidays)